Frequently Asked Questions

How do I get my cashback?

After you register, you get a personal dashboard with all your selected stores. Bookmark that page. Before shopping, open your dashboard and click the store you want. Once the retailer confirms your purchase and pays us the commission, we automatically send 80% of it to your PayPal or Venmo.

How long does cashback take?

Retailers typically confirm commissions within 30-60 days after purchase. Once confirmed, we send your payout within 5 business days. You'll receive it automatically — no need to log in or request it.

Is CashHop free?

Yes, CashHop is 100% free. We earn a commission from retailers when you shop through our links, and we share 80% of that commission with you. There's no subscription, no hidden fees, and no credit card required.

What if I forget to click my bookmark?

If you don't click your CashHop bookmark before shopping, the purchase won't be tracked and you won't earn cashback for that order. The bookmark click is the one step that activates tracking.

Does this work on mobile?

Yes! Save your dashboard page as a bookmark in your phone's browser. Before shopping on mobile, open your dashboard and tap the store you want. It works just like on desktop.

How much cashback will I earn?

Cashback rates vary by retailer, typically between 1% and 10% of your purchase total. Check the retailer grid to see current rates. We pass 80% of whatever commission we receive directly to you.

Do I need to create a password?

No. CashHop uses unique links instead of passwords. Your dashboard has a secure token in the URL that identifies you. Bookmark your dashboard page and you're set.

Can I add more stores later?

Yes! Visit the retailers page anytime and select additional stores. They'll appear in your dashboard automatically. Your existing stores stay active.

What payment methods do you support?

We currently support PayPal and Venmo payouts. When you register, choose which one you'd like to receive your cashback through.

Is there a minimum payout?

No minimum. Whatever cashback you earn, we send it to you once the retailer confirms the commission.

How is CashHop different from Rakuten or TopCashback?

With Rakuten and TopCashback, you need to log in before every shopping trip and manually activate cashback. Most people forget. CashHop uses bookmarks instead — one click and you're earning. Plus, we send money automatically, no claiming required.

Can I use CashHop with coupons or promo codes?

Yes! CashHop works alongside most coupons and promo codes. Just click your bookmark first, then apply your coupon at checkout as usual.

Still have questions?

Email us at support@pikably.com and we'll get back to you quickly.